Terms and Refund Policy

Effective Date: June 1, 2025
TRCG Collective
www.trcgcollective.com

At TRCG Collective, all sales are final. Due to the nature of our products—sneaker and vintage clothing resale—we do not accept returns, exchanges, or refunds for any reason, including but not limited to:

• Incorrect sizing
   
• Change of mind or buyer’s remorse
   
• Minor imperfections or signs of wear consistent with pre-owned or vintage items
   
• Box condition, including dents, scratches, or damage
   

Product Descriptions & Condition

We make every effort to describe each product accurately, including details on condition, sizing, and any known imperfections. It is the buyer’s responsibility to review all photos, descriptions, and sizing information before completing a purchase.

If you have questions about an item, we encourage you to contact us at support@trcgcollective.com before placing your order.

Order Issues

In the rare case that you receive an item significantly not as described (e.g., wrong item shipped), please contact us within 3 business days of delivery at support@trcgcollective.com. We will review concerns on a case-by-case basis at our sole discretion, but refunds are not guaranteed.

By Purchasing from TRCG Collective

By placing an order on www.trcgcollective.com, you agree to this No Refunds Policy.

We appreciate your understanding and support as a small business committed to offering unique, curated items with transparency and integrity.

Effective Date: June 1, 2025
TRCG Collective
www.trcgcollective.com

Welcome to TRCG Collective

Thank you for choosing TRCG Collective! We are a sneaker and vintage clothing resale store based in Illinois, offering authentic, curated products sourced from the community and global markets. By accessing or using our website and purchasing products, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

Product Condition & Authenticity

• TRCG Collective guarantees the authenticity of all products to the best of our ability. We source from trusted suppliers and conduct careful inspections, but we are not affiliated with or endorsed by any brands we sell.
   
• Our inventory includes new, gently used, and vintage items. All items are sold as-is, and conditions are described as accurately as possible in product listings.
   
• Shoe boxes may have imperfections such as dents, scratches, or wear. While we strive to ship items in original boxes, box condition is not guaranteed and may vary.
   
• Vintage clothing may show signs of age, including minor fading, pilling, or small imperfections consistent with the item's history.
   

All Sales Are Final/Refund Policy

• All sales are final. No refunds, returns, or exchanges will be accepted for any reason, including issues related to fit, condition, or buyer’s remorse.
   
• By purchasing, you acknowledge and accept the condition of the item as described and shown in photos.
   
• If an item is significantly not as described (e.g., wrong item shipped), please contact us at support@trcgcollective.com within 3 days of delivery. We will review your concern, but resolution is not guaranteed and remains at TRCG Collective’s discretion.
   

Purchasing Terms

• Prices are listed in U.S. Dollars (USD) and are subject to change without notice.
   
• Payment is due at the time of purchase via our accepted payment methods.
   
• TRCG Collective reserves the right to refuse, limit, or cancel orders at our sole discretion.
   

Shipping & Delivery

• We ship from Mahomet, Illinois within the United States Zip Code 61853
   
• Orders are typically processed within 1–3 business days of payment confirmation.
   
• Shipping times vary based on location and carrier, typically 3–7 business days.
   
• Tracking information will be provided once your order is shipped.
   
• TRCG Collective is not responsible for delays, lost or stolen packages, or damage caused by the shipping carrier.
   
• We package items carefully, but box condition is not guaranteed, especially for vintage or pre-owned items.
   

Condition Disclaimers

• Products are described to the best of our ability, including detailed photos and condition notes.
   
• Sneaker boxes may show wear or minor damage from storage or handling.
   
• Vintage clothing may have fading, small stains, or signs of age that add to the unique character of each piece.
   
• We encourage buyers to review photos and descriptions carefully before purchasing and ask questions if needed.
   

Sizing & Fit

• Sizing may vary by brand, era, and style. It is the buyer’s responsibility to review measurements and size charts before purchasing.
   
• We do not guarantee fit. If you are unsure, please contact us with questions before purchasing.
   

Limitation of Liability

TRCG Collective is not liable for:

• Any damages, injuries, or losses related to the use of our products.
   
• Allergic reactions, sensitivities, or damage from materials used in pre-owned or vintage items.
   
• Indirect, incidental, or consequential damages arising from your use of our website or products.
   

Privacy & Security

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois, USA, without regard to conflict of law principles.

Contact Us

Questions or concerns? Reach out to us at:
📧 support@trcgcollective.com
🌐 www.trcgcollective.com